EDD Help Center - FAQ - The Larkin Company

Will I receive messages in SDI Online? How do I access messages sent to my SDI Online account?

Any messages from us regarding your claim will be sent to your SDI Online account or by mail, whichever method you chose during registration. If email was chosen, some information may still be sent by mail if a form is not available online.

Log in to myEDD, then select SDI Online to access your account. Select the Inbox to go to your Message Center where you can view messages about your claim or links to forms that need to be submitted.

I’m a claimant registering for SDI Online and got an error message. What do the error messages mean?

If you received an E311, E313, or E318 error message while registering for SDI Online, check your California Driver’s License (CDL) or Identification (ID) card to make sure you are using your full legal name, correct date of birth, and correct CDL or ID number as it appears on these cards; and complete all required fields marked with a red asterisk.

If I am working part time, returning to work part time, or working but must reduce my hours, am I eligible for Disability Insurance or Paid Family Leave benefits?

You may be eligible to receive benefits as long as you:

Have at least $300 in gross wages in your base period.
Are losing wages.
Meet other Disability Insurance eligibility or Paid Family Leave eligibility requirements.

If you are losing wages, we suggest that you apply for benefits and we will determine if you are eligible. After receiving your properly completed claim, we will determine if you are eligible for benefits.

For information on how to continue benefits, visit:

What changes must I report to the EDD when I am receiving benefits?

You must report in writing or contact us immediately if you:

Have returned to part-time or full-time work.
Have recovered from your disability.
Have received any wages.
Need to report a date of death for a deceased claimant.

It is important to report your wages to:

What happens if I don’t notify the EDD of wages or changes like returning to work?

You must report the wages you received or changes to your status like returning to work, or you could face an overpayment. This happens when you receive benefits you were not eligible for and has serious consequences.

For more information, review FAQs – Benefit Overpayments.

What is the Disability Claim Continued Eligibility Questionnaire (DE 2593)?

The DE 2593 form allows you to certify that you are still eligible for disability payments. You will receive this form after you get 5 automatic payments (10 weeks).

You will not receive a new payment until we process this form. Complete and return this form to us within 20 days to avoid losing benefits. Some people may see a change in their payment cycle during this process.

For more information, visit Disability Insurance – Stop or Continue Your Benefits.

What is the Claim for Continued Disability Benefits (DE 2500A) form?

If your claim is not on automatic payment, you will receive a Claim for Continued Disability Benefits (DE 2500A), also called a “continued claim certification,” every two weeks. By signing and dating the form, you certify that during the dates shown on the DE 2500A your disability continues and you have not recovered and/or returned to work. This is your request to continue your disability benefits.

If you do not return the DE 2500A to the EDD using your SDI Online account or by mail within 20 days after receiving the form, your benefits will stop. If this form is submitted late, you may lose benefits.

For more information, visit Disability Insurance – Stop or Continue Your Benefits.

I am expecting my first benefit payment, but have not received it yet. What should I do?

If you have not received your payment and it has been more than 10 days since you received notice of payment, contact us.

How soon will I receive my first benefit payment after I submit my completed claim form?

Most benefit payments are issued within two weeks after the EDD receives a properly completed claim online or by mail. By filling in your application completely and verifying that all information is correct, you help ensure your benefit payment is issued promptly.

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