Privacy Info

• What kind of information we collect about you;
• Why we collect this information about you;
• How we use this information;
• When and with whom we share this information;
• How we protect this information; and
• Your ability to make choices about how we collect, use, and share your information.

What information does Larkin collect about me and why?

Larkin collects personal and other information that you provide to us, for example, when you fill out forms such as the Contact Us form, or upload documents to our Sites.  Larkin also collects information that your employer provides to us in order to administer employee leaves of absence, short-term disability plans and other employee benefits, for example, your name, address, date of birth, Social Security number, email address, and any other information that may be necessary for us to provide employee benefits administration services. We also collect records and copies of your correspondence, if you email us or upload documents to our Sites.

We also collect information automatically created when you visit our Sites. We collect this information to learn about your use of our Sites and to improve your online experience with our Sites. This information may include information about the computers or other devices you use to access and navigate our Sites, including domain type, browser version, browsing patterns, IP address and geo-location data. We may also gather information about where you and other visitors go on our Sites to see which areas are of most interest and to tailor our communications to your preferences.  We collect this type of Site usage and preference information through the use of cookies, pixel tags and similar technologies that create and maintain unique identifiers.

A cookie is a piece of data that a website sends to a visitor’s computer hard drive for record-keeping purposes.  A cookie assigns a unique identification to your computer or mobile device, and is then used by a website to recognize your browser as a previous visitor so that your browsing experience can be personalized.  Such a website saves and remembers any preferences or other actions you took while visiting the website. We may also use cookies to recognize you when you return to our Sites to understand your use of our Sites so we can improve the features of our Sites and tailor communications relevant to you.

You can refuse cookies by turning them off in your Internet or mobile browser. In order to disable cookies, please consult your browser’s help section for instructions. If you turn off cookies, however, you may not be able to use some or any of the features of our Sites.

We may also use “pixel tags” (sometimes called web beacons, web bugs or clear gifs), which are transparent tiny graphic images that are placed in the code on our Sites and possibly in our emails that collect information about website usage, email response and tracking. Pixel tags help us analyze our customers’ online behavior and measure the effectiveness of our Sites and advertising.

Google Analytics.

Larkin uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer to help analyze how users use the Sites. The information generated by the cookie about your use of the Sites, including your IP address, will be transmitted to and stored by Google on its servers. Google will use this information for the purpose of evaluating your use of the Sites, compiling reports on activity for operators of the Sites and providing other services relating to activity on the Sites and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. To read Google Analytics security and privacy principles, please  click here. You may choose not to have data reported by Google Analytics by installing the  Google Analytics Opt-Out Browser Add-on.

How does Larkin Respond to “Do Not Track” Signals?

Some web browsers may transmit “do not track” signals to the websites and other online services with which the browser communicates. Currently, there is no standard that governs what websites can or should do when they receive these signals. For now, we do not take action in response to these signals. By visiting our Sites, you consent to our placement of cookies and other similar technologies on your computer and/or mobile device.

How does Larkin use my information?

• We use the information we collect from you for the following purposes:
• To respond to inquiries you submit through our Sites;
• To present our Sites and their contents to you;
• To provide you or your employer with information or services that you or your employer requested from us, for example, benefit administration;
• To communicate with you via email, mail, and by other methods of communications about Larkin’s services, products and other Larkin business matters;
• To improve our services to you and improve the quality of your experience with our Sites;
• To provide advertisements to you on our Sites and other websites about Larkin products and services based on your browsing preferences;
• To analyze and determine trends and statistics;
• To fulfill any other purpose for which you provide it;
• In any other way we may describe when you provide the information;
• For any other purpose with your consent.

The businesses of Larkin and its Sites are not designed for children.  Larkin does not knowingly collect any personal information from or about a child under the age of 13 years.

Will my information be shared?

Your personally identifiable information may be handled by our employees, contractors, vendors, and consultants for the purpose of providing leaves of absence, short-term disability and other employee benefits administration services. We do not disclose personally identifiable information about you to third parties for their independent use unless: (1) that party is your employer and the information is related to the administration of employee benefits; (2) you request or authorize us to do so; (3) we are required to do so in order to comply with the law (for example, to comply with a subpoena, court order); (4) we are required to enforce an agreement we have with you or your employer; (5) we are required to do so in order to protect our rights, property or safety, or the rights, property or safety of others; (6) we are required to do so in order to address emergencies or acts of God; (7) as necessary to address disputes or claims; or (8) to a buyer or other successor in the event of a merger, restructuring, reorganization, divestiture, or other sale or transfer of part or all of Larkin’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information that Larkin holds is among the assets transferred.

We may allow service providers, such as Google Analytics mentioned above, to collect information about your online activities through cookies and other technologies so that these entities can provide certain services to us. For example, through Google Analytics, we view data about use patterns of our Sites and to improve user experience.

Your California Privacy Rights

Residents of California may request certain information about our disclosure of personal information to third parties for their direct marketing purposes. To obtain such information, you may send an email to  Privacy@TheLarkinCompany.com or a written letter via First-Class U.S. Mail addressed to:

The Larkin Company
Attention: California Privacy
2350 Mission College Blvd, #390
Santa Clara, CA 95054

In all such requests, please reference “California Privacy Rights Request for Third Party Information” in your letter and include your full name, street address, city, state and zip code.  We will not accept requests via telephone or facsimile or those that do not provide complete information.
Under California law, California residents who are registered users of the Sites and are under the age of 18 are entitled to request and obtain removal of content and information that the users themselves post on the Sites. You may request such removal by sending us an e-mail to Privacy@TheLarkinCompany.com or a written letter via First-Class U.S. Mail to the address set forth in this section above.

Please include in the subject line “California Request for Removal of Content.” Please also include your first and last name, your year of birth, your contact information, and the content that you posted on the Sites that you are requesting to be removed. Please note that your request does not ensure complete or comprehensive removal of the content or information subject to your request.

How will Larkin protect my information?

Larkin has implemented measures designated to ensure the security of your information. We use Transport Layer Security to help keep your online information safe. TLS technology encrypts your information before it is transmitted to help protect it from being decoded by anyone other than Larkin. Our Sites have also been authenticated by COMODO RSA Extended Validation Secure Server CA and we use 256-bit encryption to transmit confidential information.

To help protect your privacy and secure your personally identifiable information, Larkin maintains reasonable physical, technical and administrative safeguards. The security of your information also depends on you. If one of the Sites you are using requires a password, please keep your password confidential and do not share it with anyone. Maintaining the confidentiality of your password is your responsibility. We require passwords to be at least 8 characters long and a combination of letters, numbers and symbols. We also recommend that you change your password to each Site frequently.

We restrict access to your personally identifiable information to those who need to know that information in order for us to provide services to you. In addition, we train our employees about the importance of confidentiality and maintaining the privacy and security of your information. We commit to taking appropriate disciplinary measures to enforce our employees’ responsibilities to protect your privacy and personally identifiable information.

Please note that this Privacy Policy only addresses Larkin’s use and disclosure of your personally identifiable information. Please be aware that the Sites may contain links to other third-party websites. Larkin is not responsible for the privacy practices of such other websites, and Larkin is not liable for third-party conduct with respect to personally identifiable information. When you visit another website, you should carefully read the privacy policy of such website.

Please note that despite our efforts and commitment to keep data secure, we cannot guarantee that data transmitted over the Internet or any other public network is 100% secure. We are not responsible for circumvention of any privacy settings or security measures on the Sites. Any transmission of personal information is at your own risk.

What choices do I have with regard to my information?

You may review and correct or update your information by logging into your account on the Sites. You may also send us an email at  Privacy@TheLarkinCompany.com to request access to or to correct or update any personal information that you have provided us. We may not accommodate all requests, for example, requests to change information that may violate any law or legal requirement or cause the information to be incorrect. In some circumstances, we may need to verify the accuracy of certain information with your employer or request supporting documentation. You and your employer are required to provide us with accurate and complete information, and otherwise update and maintain the accuracy and completeness of that information which is necessary for us to administer employee leaves of absence, short-term disability plans and other such employee benefits administration services.

What if there are changes to this Privacy Policy or if I have questions about it?

We may update our Privacy Policy from time to time. If we make material changes to this Privacy Policy, we will notify you by posting the changes on our Sites. Please check this Privacy Policy from time to time because by visiting our Sites, you agree to accept any changes to our Privacy Policy.

If you have any questions about our Privacy Policy, please contact us by calling (650) 938-0933, by emailing  Privacy@TheLarkinCompany.com, or by writing to us at:

The Larkin Company
Attention: Privacy
2350 Mission College Blvd, #390
Santa Clara, CA 95054

Effective date:  December 14, 2017
Last modified: December 14, 2017

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